FAQ

Tech packs:

Q. How quickly can I book a design session?

A. You can purchase a design session online at any time, it will depend on the slots available but typically customers book within a week of purchase. 

Q. Can you make my designs and tech packs for me?

A. Yes, we can. We offer design sessions which allow you to sit one–to–one with one of our head designers via an online session. They will design with you and draw all your tech packs up for you.

Q. Can you give pricing from our tech packs?

A. Yes, we can! If your tech pack has sufficient information, we can give estimated pricing from them.


Sampling & Pattern Cutting:

Q. Do you do samples without commitment to bulk manufacture?

A. Yes. Each stage is priced separately to give you the freedom to move.

Q. Can you take a fit from an existing sample?

A. Yes, we can! 

Q. How long does it take to get samples?

A. Typically samples take 6/7 weeks.

Q. How long does a pattern take to make?

A. It depends on the complexity of the pattern and the studio work schedule but typically 1 week + shipping


Bulk Manufacture:

Q. What is your minimum quantity order?

A. 30 units per design/ colour. This can be split into 4 different sizes.

Q. How long does bulk manufacture take?

A. 6-8 weeks + shipping (This time assumes that you have already been through the fit sample and pre-production sample processes with us. If you are a returning customer and you want to re-order stock, we can sometimes shorten this time.

Q. Where is bulk manufacture made?

A. We work alongside two companies, one in Pakistan and one is China. China is our main manufacturing team.


Pricing:

Q. What is the cost of a pattern / sample / bulk manufacture?

A. All pricing is based off the tech pack of each individual garment, so pricing is individual for every service we provide. Costing changes with the complexity of the garment and the number of garments being made. Costing can also be affected by fabric type / weight, graphic applications, and shipping methods. 

Q. Can you give pricing from our tech packs?

A. Yes, we can! If your tech pack has sufficient information, we can give estimated pricing from them.


Location:

Q. Where are you based?

A. Birmingham, UK


Fabrics:

Q. What kind of materials have you got?

A. All our verified samples can be view on the fabrics page of our website. If you are looking for a fabric that you cannot see on the website, we can source different fabrics to suit your needs.